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Legal

Privacy Policy

For research & educational purposes only. Not for human or veterinary use.

This Privacy Policy explains how the Primal King Peptides brand, owned and operated by JTGA Holdings LLC(“we,” “us,” or “our”), collects, uses, and protects information when you visit our website.

Information We Collect

  • Order/checkout information: name, email, shipping address, and any notes you provide.
  • Customer support communications: messages you send us via email or contact forms.
  • Technical data: basic browser/device information and general site analytics (if enabled).
  • Intake/agreement submissions: information you submit through required intake or acknowledgment forms (if enabled).
  • Local storage/cookies: we may use cookies or local storage to remember cart contents and required site acknowledgments.

How We Use Information

  • To process and confirm orders and communicate with you about your order.
  • To respond to customer service requests.
  • To maintain site security and prevent fraud or abuse.
  • To improve website performance and user experience.
  • To maintain records of required acknowledgments or intake submissions (when applicable).

Sharing of Information

We do not sell your personal information. We may share information only as needed to operate the website, provide services you request (such as payment processing or shipping), comply with the law, or protect the rights, safety, and property of the Company, our customers, or others. Any service providers we use are permitted to use your information only to perform services on our behalf.

Cookies & analytics

With your consent, we use first-party analyticsto understand site traffic and improve the store. When you choose “Accept all” on the cookie banner, we set two first-party cookies (a long-lived visitor id and a short session id) and record, for each page you view: the page path, the referring website, your device type, and your country. We derive country from your IP address at the moment of the request but do not store your IP address. We do not use third-party advertising or cross-site tracking, and we do not sell your data.

We keep raw analytics events for up to 180 days, after which only aggregate totals remain. You can decline analytics at any time by choosing “Necessary only,” and you can change your choice with the “Cookie preferences” link in the footer. Strictly-necessary cookies (which remember your consent choice, keep you signed in, and hold your cart) are always active.

Address suggestions. To make checkout faster and more accurate, our address field offers as-you-type suggestions powered by a third-party provider (Google). The partial address you type is sent to that provider only to return matching suggestions; it is not used for advertising.

Data Retention

We retain order, communication, and acknowledgment records for as long as needed to fulfill the purposes described above and to meet our legal, accounting, and record-keeping obligations, after which they are deleted or anonymized. Raw analytics events are retained for up to 180 days as described above.

Your Choices

You can manage analytics cookies through the cookie banner and the “Cookie preferences” link in the footer at any time. You may also contact us to ask about the information we hold about you or to request access, correction, or deletion, subject to any records we are required to keep by law.

Contact

If you have questions about this Privacy Policy or your information, contact us at info@primalkingpeptides.com.